Responsible Gaming
At Bubenbot, we believe that gambling should always be a form of entertainment. However, it's important to recognize that a small percentage of individuals may lose control when gambling. Before you begin playing, it's crucial to understand that gambling should never be viewed as a means of generating income or solving financial problems. We recommend keeping track of the time and money you spend at our online casino each day.
If you find that you're spending more money than you can afford or if gambling is interfering with your daily life, we strongly advise taking several measures to help you regain control. These measures include setting Personal Limits on your gaming activities, choosing Self-Exclusion, and seeking assistance from trusted independent organizations.
Setting Personal Limits
To promote responsible gambling, we offer the Personal Limits feature. You can set limits on the following aspects of your gaming experience:
- Deposit Limit: Control the amount you can deposit in a day, week, or month.
- Loss Limit: Set a limit on your casino losses for a specific period (day, week, or month). Please note that this limit is based on your initial deposit and not on any winnings you may have.
- Wager Limit: Limit the amount you can wager in a day, week, or month.
- Cooling-Off Limit: Choose a Cooling-Off Period for a specific duration.
- Self-Exclusion Limit: Opt for a Self-Exclusion Limit for a defined period. When activated, your Player Account will be disabled, and you will not receive any promotional offers. You won't be able to deposit or withdraw funds during this period. Your account will automatically be re-activated after the limit's expiry.
You can adjust these limits at any time. Reducing a limit takes effect immediately, while increasing it requires email confirmation and can only occur after the previous limit of the same type expires. If you need more information or assistance with Personal Limits, please contact our support team at [email protected].
Self-Exclusion by Request
If you decide to stop gambling at [email protected] for a specific or indefinite period. We will take all necessary steps to block your access to your account and ensure that you receive no promotional materials.
When you are self-excluded, you won't be able to log into your account or withdraw any remaining balance. To initiate a withdrawal of your remaining balance, contact our support team at [email protected]. They will provide you with information and assistance within a reasonable timeframe.
Please note that active self-exclusion does not exempt you from the verification procedure if required by the casino to process funds. Remaining funds will be paid according to the casino's limits.
External Help
If you or someone you know is struggling with gambling-related issues, we encourage you to seek assistance from the following organizations:
Protection of Minors
Bubenbot only accepts players who are at least 18 years old and employs various methods to prevent minors from registering and playing on our website. We reserve the right to request proof of identity, and if a player is under the legal age to play, access to the website will be immediately denied.
However, we recognize that due to the wide availability of the internet, individuals under the legal age may still attempt to register and play at an online casino. We strongly encourage parents to cooperate in protecting their children from unrestricted access to gaming websites. Special software tools are available to assist in this matter. For more information, please visit the following websites:
Responsible Gaming Last Updated: 19/09/2023.